How do I get a quote?
On SafariClick you can get free quotes from any one of our thousands of tour operators by following these simple steps:
1) Select your category interest using our simple form to create a listing.
2) Tour operators will see your request listing ...
When will I receive a Quote?
You may not receive quotes on your request instantly but you should have some within a few days. If your request is urgent or you are worried about the amount of quotes you have received or any concern about quote ...
How many quotes can I expect to get?
Although there is no guarantee, but most of requests receive at least 4 quotes. There are plenty of tour operators, so there is almost certainly someone who will be able to help with your request.
How can I edit my request listing?
After creating a service request you can easily edit the plan or add more information as necessary before quotes were received:
1) Log in at: https://www.safariclick.com/signin
2) Find your request under “Active Requests.”
3) Click the “...
Can I request a quote from a specific tour operator?
Sorry, this currently is not supported on Safariclick.
If you know of a tour operator you would like to quote on your request, we can do this manually for you however. Just send an email to the Safariclick ...
How do I accept a quote?
To accept a quote, please follow these steps:
1) Go to your active request page here: http://www.safariclick.com/cart
2) Click on the green "View Quotes" button next to your request request in question
3) Select your chosen quote by clicking ...
How do I decline a quote?
Declining a quote on Safariclick is simple:
1) Go to your active request page and click on your request listing.
2) Click the grey "x" circle next to the quote you wish to decline.
3) Follow the instructions and click the decline button.
&...
I no longer need quotes, how can I delete the request?
If you no longer require quotes from tour operators for whatever reason, please delete your request from the marketplace.
When you delete your request you will stop receiving any further quotes.
Please just follow these steps:
1) Go to your Active ...
How do I ask a tour operator a question?
Please follow these steps to ask a transport provider a question:
1) Log in at: https://www.safariclick.com/signin.
2) Click on view quotes on your service request .
3) Click on the grey button "View Messages" on the tour operator you wish ...
Why can't I speak directly to the tour provider?
You can communicate directly with the tour operator via the Safariclick messaging system prior to accepting any quotes. This is useful for asking any questions you may have about their service etc.
However, you cannot exchange direct contact information such ...
Why can't I accept a quote?
If you are having trouble accepting a quote, please check the following:
1) Is the quote still active?
Only active quotes can be accepted so if the a quote is not displayed by default when you open the review quotes ...
I've accepted the wrong quote, can I go back?
If you have accepted the wrong quote but have not yet paid the deposit then you will be able to go back onto your listing and accept the correct quote. Simply return to the view quotes page and press the ...
How does the payment work?
When you accept a quote on Safariclick, you will pay a small deposit online via debit card, credit card or PayPal. This secures your chosen package.
The remaining balance is then paid directly to the tour operator through their own ...
What are the payment methods?
When you accept a quote, you can pay the deposit via debit/credit card or PayPal.
To find out how to pay the remaining balance you will need to contact your chosen tour operator directly.
Payment methods ...
Paying the deposit
When you accept a quote on Safariclick, you pay a small deposit online by debit/credit card or PayPal. As a User, when you accept a quote, you will pay a deposit in the amount of the Fee (the&...
How do I pay the balance?
Every tour operator on Safariclick is different and will have individual payment terms and methods.
Before accepting a quote on Safariclick, you should visit their profile page, which you can do by clicking on their username. Among the other ...
How do I know that I can trust the tour operator?
Safariclick feedback is your most valuable tool in determining trustworthiness, as feedback is left by other Safariclick users after every transaction. This can be positive, negative or neutral depending on the experience. You can view a tour operator’s ...
I have accepted a quote and paid the deposit, what do I do now?
Once you have accepted a quote and paid the deposit you should contact them directly to finalise any service details as needed.
We are not and will not be involved in the actual transaction between users and service providers. ...
How can I contact my chosen tour operator?
Please note that direct contact information for Safariclick tour operators is not and should not be exchanged prior to quote acceptance. If you need to communicate with atour operator before wanting to accept their quote, please follow these steps:
1) Log ...
How do I cancel my request?
If you need to cancel your request after having accepted a quote please speak to your chosen tour operator.
Once you have accepted a quote all arrangements are made directly with the tour operator so it is their service ...
How can I get a refund?
Please contact customer service, who will be happy to assist you with this.
It's a straightforward process and we'll just ask a few questions about what went wrong.
Please note it can take up to 10 working days for refunds to ...
How do I leave feedback?
Your feedback is very important as it helps other users to determine the trustworthiness of the tour operator. Once your request is complete you will receive an email with a link to leave feedback. If you no longer have this ...
Where can I get a VAT receipt?
If you require a VAT receipt you will need to contact your chosen tour operator to obtain this for both the deposit and remaining balance. If they are unable to provide this please contact us at admin@safariclick.com so ...
How do I register on Safariclick?
To register all you need to do is create a service request and provide your email address.
On Safariclick, you get low prices from thousands of rated tour operator companies already provide similar service.
It does take some time for ...
Managing my account
You can access and manage all aspects of your Safariclick account from My Safari.
Some of the features:
- View all of your active requests with links to edit and delete listings.
- View expired requests
- View your ...
Protecting my account
Safariclick holds only minimal personal information on our servers; furthermore we hold absolutely no payment information such as bank details or credit cards. If you paid a deposit online, these were transacted via reputable secure third parties including PayPal and ...
Recovering lost username/password
If you have forgotten your password, please enter either your username or email address on our forgotpassword page.
You will be emailed a link which will remind you of your username and allow you to reset your password.
If you ...
How can I delete my account?
If you no longer need your Safariclick account, please contact Safariclick support directly and we will get that sorted for you.
How do I register?
If you a courier or delivery company you can use Safariclick to keep your vehicle full and to win more work.
You can read more information on Safariclick what we offer to carriers in the section dedicated to transportation ...
Managing your account and profile
Managing your account and quoting activity on Safariclick does require some effort. However, we have tried our upmost to keep it simple and manageable. We have consolidated the important tasks you will need to look over into the My Safari ...
Lost username/password
If you have forgotten your password, please enter either your username or email address on our forgotpassword page.
You will be emailed a link which will remind you of your username and allow you to reset your password.
...
What can't I register another account?
To ensure a fair marketplace for all users, tour operators are only allowed to register one account on Safariclick.
If you have any problems with your account, please contact Safariclick Support who will happily assist you.
What if I cannot contact the customer?
If you are unable to contact the user with the details that they have provided please follow these steps:
1) Try and contact them using the Shiply messaging system.
2) If they still do not respond, please contact Safariclick Support ...
How will you see requests?
By default, all of the active service requests from users will be displayed to you in the form of list with either give quote or assign package button.
So long as you are logged into your account you you will ...
How do I place a quote?
Firstly, in order to place a quote, you must ensure your tour operator account is fully activated and verified.
Once your account is fully validated, be sure that your profile page is complete to ensure that maximum chance of ...
What do I know once I've had my quote accepted?
When a user accepts one of your quote, they pay a deposit online, which we collect. This deposit payment is transferred instantly to your Safariclick account in credit. We then immediately debit this amount back to cover your commission fee (...
How can I communicate with the user during the quoting process?
Either before placing a quote or whilst the service request is active, you may have questions to ask the user about the service request and the user may well have questions about your quote. Safariclicky provides a simple and effective ...
Contact information policy
Safariclick has a very clear policy which strictly prohibits the posting of any direct contact information on the site.
Furthermore, it is not permitted to post messages which may prompt a user to look off-site for the purpose ...
Do I have to pay to use Safariclick?
Safariclick does not have any sign up fees or on-going subscription fees.
It is completely free to place a quote and search through the marketplace. We only charge a commission if and when you secure work through Safariclick.
...
How much do I have to pay for a successful quote?
For tour operators, we do not charge a sign-up fee or any on-going subscription fees whatsoever. We only charge a commission if and when work is secured.
This is charged on a tiered basis. You can view our fee ...
